Welcome Package
100% up to $500 + 250 Free Spins

Across your first three deposits

Wagering
40× bonus
Max bet during wagering
$10
Min deposit
$45
Bonus validity
14 days after activation

Contact Vincispin Casino

For help with your Vincispin Casino account, email support@vincispincasino.click. Our support team can help answer questions and guide you towards the right next step.

Vincispin Casino operates under a licence issued by the Curaçao Gaming Authority, licence number OGL/2024/1126/0521, held by operator Terdersoft B.V. (registration number 164860).

  1. OperatorTerdersoft B.V.
  2. Established2024
  3. Game Library6,000+ titles from 70+ providers
  4. Withdrawal Limit$1,500/day · $4,500/week · $15,000/month

How to get in touch

Email support

Send your request to support@vincispincasino.click. To help us review your question more efficiently, include the email address or username connected to your account, a short description of the issue and screenshots if they are relevant. Do not include your password or other information that is not needed to explain your request.

You can contact support about common account and gaming matters, including:

  • Account access, profile details and verification questions
  • Deposit and withdrawal questions
  • Bonus terms or eligibility queries
  • Technical problems, errors or website issues
  • Responsible gambling requests, including help with account restrictions

Please use a clear subject line and send one request per message where possible. This can make it easier for the support team to understand your concern and provide relevant guidance. Support usually replies within 24 hours, although response times can vary depending on the nature and complexity of the request. If your matter is urgent or relates to responsible gambling, explain this clearly in your message so it can be reviewed appropriately.